My Painting arrived damaged
If your painting has arrived damaged please contact me asap! Please take some pictures and attach them to me in the email. These pictures will be used to file a claim with the shipping carrier. I will then send you a replacement of your ordered painting if at all possible.
The item doesn't match my decor as I
originally thought it would, can I return it?
All sales are final. If I do grant a return for whatever reason, it must be returned in its original condition. If the print is received bent (especially the corners- even a little bit), marked, dirty, scratched, or basically anything less than mint condition, then it will not qualify for a refund. I want all of my future customers to receive the same quality of the product that you received originally. A restocking fee of 15% will be deducted from your return amount if I do accept the return.
I am unsure of how a print will look in my space
If you are unsure of how a print/ will look in your space you have two options. I can either send you a sample print of the final painting for a small fee + shipping, or I can photoshop the painting into your space with a picture you provide. Making it an easy way to visually see what it will look like without the inconvenience of purchasing and returning it. If you want to see if the colors of a print match the colors in your home, please contact me and I will send you one printed "swatch" for free. Additional swatches are $10 each. I highly recommend doing this if color matching is a concern for you. All computer monitors and screens display colors differently, so if you are concerned about it it's best to request the swatch.
I bought a frame for the print and it doesn't fit, can I return it?
All sales are final! All prints are inspected before they ship out. However, there might be some slight differences in final sizing as all prints are created by a manufacturer. I would recommend waiting to receive the print before purchasing your frame.
If I accidentally send you the wrong size, please contact me and I will have you return the original piece, and I will send you the correct size.
I retain the full rights to all artworks, whether sold or commissioned unless the purchaser has specifically paid for copyrights to an image). No artworks are to be reproduced or used without my consent. All artwork is copyrighted by Everything Artsy Co. (Mariah Johnson). No images are to be used without my consent. No artworks are to be recreated or sold. If you are unsure of a copyright issue, please fill out the form on the contact page to receive more information.
For collaborations please email me at